top of page
Mandy Lacy PhD
Professional Development Coach
TSTA Org Psychology,
Masters Learning Science & Technology

Professional and personal development in unison will give you powerful insights and improved self-awareness.

Specialist support...

  • Creative passion - igniting your creative passion webinars, creative passion journeys and busting deep creativity barriers courses

  • Professional development coaching:

    • Professional and personal development for succession and transition to the next phase of your career or life,

    • Breakthrough strategies and actions to change conflict or reoccurring patterns of behaviour.

  • Personal and professional leadership development

  • Transformation specialist for projects and programmes

  • Benefits realisation management: Plan and manage the return on investment 

  • Team meeting productivity: enhance group knowledge, memory and deepen learning experiences in your teams

  • External consultant or facilitator for strategic planning, team development or convenor of events

  • Plus more…

Achieve more from professional development coaching...

Understanding the influence you have on yourself and others, business outcomes, leadership, team dynamics, conflict management and problem-solving, is one of the most insightful things you can do.

  • Feel more supported and increase your satisfaction in professional roles…

  • Resolve breakdowns faster and deal with difficult people and situations with more confidence…

  • Understand the impact of leadership styles ...

  • Manage people and situations with ease, improve group dynamics, communications and company culture…

  • Increase confidence, collaboration, productivity, performance and job satisfaction within your team…

  • Deal with external resistance and role out change with greater ease and better outcomes…

  • Lower risk and avoid major loss of information from poor group memory practices…

  • Meet more deadlines, give your customers better service and value for money and increase repeat business…

  • Maximise opportunities better and improve your ability to achieve organisational goals.


My Story

I have been fascinated by people and groups since I can remember. Being part of a large family and involved in a variety of workforce groups from sheep shearing, offices and nursing in my earlier career, I was very aware that leaders set the tone and impact strongly on group dynamics and productivity.

My career pivoted when I chose to follow a path toward organisational psychology and human development. After a 20 year personal and professional learning journey I become a qualified International Teaching and Supervising Transactional Analyst in the organisational psychology field. A love of learning saw me also gain a Masters degree in Learning Science and Technology followed by completing a PhD resulting in design principles for improving team meeting productivity through paying special attention to group memory and learning.  

Working across New Zealand and Australia, the last 30 years have seen me work across areas of transformation, organisation development, leadership, coaching, change management, benefits realisation management and modern workplace learning. 

Dr Denise Meyerson, Director, Management Consultancy International

Mandy is incredibly forward-thinking and innovative in her approach to learning and development. She enjoys being at the forefront of new ideas and technologies.


Damon Stewart,

Director, Leading Edge Communications

This was a steep and exciting learning curve with rapid geographical expansion and a 300% increase in turnover in a 24-month period. Mandy was pivotal to this success. If you’re learning from Mandy, trust you’re in good hands – Mandy knows her stuff. She’s incredibly knowledgeable and she has the experience to back it up.

Nina Nyback, Founder and Lead Trainer, Training for Increase

Mandy has an excellent way of bringing across the details of her topic and it was extremely beneficial to me. I appreciated Mandy's training session especially because it was practical and therefore very effective. Thank you very much, Mandy, I highly recommend your training.

Upcoming Events

Oct 29, 2020

30th & 31st October 2020, Hamilton, New Zealand

Understanding self and others: your communication toolkit

This is a 2-day course filled with many insights generating techniques and ah-ha moments in a non-confrontation environment. ​You'll learn from one of the top educated and experienced TA* communication experts in Australasia, Dr Mandy Lacy. Following the internationally recognised TA101 curriculum, you'll learn an easy to understand model of communication and human development, offering insights into what makes you, and others ‘tick’.  (*TA stands for transactional analysis - a method for de-coding and understanding communication)

Please reload

Recent Articles

Contact Mandy for a chat about your leadership or organisational needs. 


Sign up to Mandy's database for valuable tips, articles and special offers...


Understanding Self & Others has been approved for Continuing Education through the International Coach Federation. 

Breakthrough Coaching

1 to 1 leadership coaching designed to breakthrough 
patterns of behaviour 

Breakthrough Workshops

Personal and professional leadership development   workshops

Benefits Management

Effectively plan and manage the return on investment for your next project

Workplace Group Memory

Enhance group knowledge, memory and deepen learning experiences in your teams


Get in touch

Chat with Mandy today and discover how breakthrough leadership training or high-performance team services could benefit your organisation. Contact us by phone, email or using the form on the Contact page. 

bottom of page