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Discover how to future-proof workplace communications, gain a better understanding of yourself, and the people around you, at work and at home.

Understanding Self and Others is a 2-day course filled with insight generating

techniques and ah-ha moments, in a non-confrontation environment. 

You'll learn from one of the top educated and experienced organisational TA (Transactional Analysis) Trainers in Australasia. Following the internationally recognised TA101 curriculum, you'll learn an easy to understand model of human development and communication, offering insight into what makes you, and others, ‘tick’.

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Continuing Coach Education Logo

This course has been approved for Continuing Education through the International Coach Federation Continuing Coach Education Program (ICF-CCE).


Participants can receive 12.5 credits for attending the full workshop. 

This course is for you if...

  • You'd like to have better communication skills, learn how to relate better to others, or improve your relationships at work and at home...

  • You'd like to learn how to deal with difficult people, confronting situations or learn what to do when people talk down to you...

  • You'd like to understand why you and others think, feel and behave the way they do...

  • You'd like to learn how to avoid negative familiar patterns of behaviour you get into that end up in the same old uncomfortable and predictable outcomes...

  • You may want to gain understanding on how you can motivate your team, be a better leader or have better group dynamics...

  • You’re interested in improving your companies’ dynamics and culture...

  • You'd like to learn how to deal with clients or customers better, have better understanding of client relationships and have clear agreements...

  • You'd like to change something in your life, learn more about yourself or feel better about yourself or others...

  • You'd like to boost your confidence as a leader, in the workplace or in life generally...

  • You'd like to have more fun in your life!

What’s included in the course?

A variety of tools and techniques, pick and choose what suits you and your life and start applying them immediately.... 

  • Get The TA ‘Toolkit’: 7 Powerful and Effective Modules plus 2 bonus modules not usually taught in TA101

  • Bonus Book – popular TA Today by Ian Stewart & Vann Joines worth over $40

  • Internationally Recognised TA101 participation certificate – this is prerequisite for anyone looking to further their TA studies or to add to your professional development requirements.


And you'll meet a lovely group of like minded people and enjoy talking about some interesting topics together.


Click here to read more about the course in more detail including details about what learnings are in the "TA Toolkit"

About Mandy...

Mandy Lacy has over 20 years of exploring the depth and breadth of Organisational Transaction Analysis. As a PhD candidate and with a Master’s Degree in Learning Science & Technology, Mandy has worked in many consulting, leadership development, coaching and training capacities and held numerous leadership and board roles for many organisations nationally and internationally. She's a published author and seasoned presenter throughout Asia, Europe and Australasia. And she's one of only two international Teaching and Supervising Organisational TA Trainers in Australasia. As a person, she's has a warm and approachable nature, and genuinely displays the philosophies of TA through her trusting and non-confrontational nature.

Who is Understanding Self & Others for?


  • Leaders, Managers, Supervisors, Company Directors, People Managers, Team Leaders, Project Managers, Change & Transformation Managers, Learning & Development Professionals

  • Coaches, Consultants, Trainers, Facilitators, anyone dealing with people or clients on a regular basis

  • People who are interested in team and group dynamics

  • People who work in the field of education, psychology, counselling, youth or social work, the church, nursing, aged care and health professions

  • Parents, Step-parents, Grandparents, Singles, Couples and people looking to understand human development

  • People on a journey of self-discovery, looking to understand themselves and others better

  • People looking for change or personal development


You may be looking to learn the powerful tools of great leaders and communicators to use in your professional life, or simply be on a journey of self-discovery. Either way, you’ll enjoy a deeper understanding in the power of personal and professional development in unison. This means that you can’t separate them, it will benefit you in both your personal and professional life. 


Next course:

TBC - Register Your Interest


Can't make this course? Sign up to our database and we'll let you know where

and when the next course is.

Bring a course to your area. Contact Mandy to register your interest.

Mandy Lacy
Mandy Lacy
International Certified Organisational
Transactional Analysis Trainer, Supervisor & Consultant

Some snippets from previous participants think of Understanding Self & Others...

"I feel like I know a secret that others don’t, on how to get the best out of people using a set of simple communication tools” Liz, Business Coach

"...I would not hesitate to recommend the course to those with an inquisitive nature and would heartily endorse attending one run by Mandy. She is warm, accepting and jolly knowledgeable...” Erin, Counsellor/Facilitator

"I enjoyed the course a lot, Mandy was well spoken and deeply connected with the subject matter...I would recommend this course to anybody interested in expanding their knowledge of self.” Dylan, Student

"It was a very relevant and enjoyable experience... Mandy is an approachable and friendly facilitator who made understanding new concepts simple without drowning in jargon! Thank you, I really enjoyed it!” Ros

"...I will find benefits in both personal and professional lives....[I had] more than one 'a-ha' moment!” Neil, Ops Manager

Read the full testimonials here

Special Offer

Register two or more people from your workplace and get the third registration at half price. 

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